Orders
Welcome to the TomCruiser Order Page!
We are thrilled that you’ve decided to shop with us for your premium luggage and handbags. Our online store offers a seamless and secure ordering process to ensure you get your perfect travel companion delivered to your doorstep.
How to Place an Order
1. Browse Our Collection
Explore our diverse range of high-quality luggage and stylish handbags. Use the product filters to narrow down your choices by category, color, size, and features.
2. Add Items to Your Cart
Once you’ve found the perfect product, simply click the “Add to Cart” button. You can continue shopping or proceed to checkout if you’re ready to place your order.
3. Review Your Cart
Before proceeding, review the items in your cart to ensure you have everything you need. You can edit the quantity or remove items if needed.
4. Proceed to Checkout
Click on the “Checkout” button to enter your shipping and payment information. We accept various payment methods for your convenience, including credit cards and secure payment gateways.
5. Shipping & Delivery Information
Enter your shipping address and select your preferred delivery method. We offer various shipping options to ensure your order arrives when you need it.
6. Payment Confirmation
Once your payment is processed, you will receive a confirmation email with your order details and tracking information.
Order Confirmation
After placing your order, you will receive a confirmation email with your order number, details of the products purchased, and estimated delivery time.
Please ensure your contact details and shipping address are correct to avoid any delivery issues. If you need to make any changes after placing your order, please contact us as soon as possible.
Order & Returns
At TomCruiser, we want you to be completely happy with your purchase! If you’re not fully satisfied, we’ve made the order and return process as simple as possible.
Return Policy
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Orders can be returned within 30 days of delivery.
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Products must be in their original condition, with tags and packaging intact.
For more information on how to process your return, please visit our Order & Returns page.
Shipping & Delivery
Free Shipping on All Orders in the UAE
We offer free standard shipping for all orders within the UAE. For international orders, shipping costs will be calculated at checkout based on the destination.
Delivery Time
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Standard Shipping: 2-4 business days
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Express Shipping: Same-day delivery for orders placed before 3 PM in Dubai, Abu Dhabi, and Sharjah
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your package’s journe