Terms & Conditions

General Terms

These Terms and Conditions govern your use of the TomCruiser website, the purchase of products, and your interactions with us. By using our site, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

Products and Pricing

  • Product Information: We make every effort to display accurate and detailed descriptions, images, and specifications for all of our products. However, we do not guarantee that all product details are 100% accurate.

  • Pricing: All prices listed on our website are in [Currency], and are subject to change without notice. Prices do not include taxes, shipping fees, or any additional charges that may apply during checkout.

  • Product Availability: All products listed are subject to availability. If an item is out of stock, we will notify you and you may choose to wait for it to become available or select an alternative item.

Products and Pricing

  • Product Information: We make every effort to display accurate and detailed descriptions, images, and specifications for all of our products. However, we do not guarantee that all product details are 100% accurate.

  • Pricing: All prices listed on our website are in [Currency], and are subject to change without notice. Prices do not include taxes, shipping fees, or any additional charges that may apply during checkout.

  • Product Availability: All products listed are subject to availability. If an item is out of stock, we will notify you and you may choose to wait for it to become available or select an alternative item.

Orders

  • Placing Orders: To place an order on our website, you must be at least 18 years of age or have the permission of a legal guardian. Once you submit an order, you will receive an email confirming the details of your order.

  • Order Confirmation: An order confirmation email will be sent once your order is successfully placed. However, this does not guarantee the order will be processed, and it is contingent on stock availability and payment verification.

  • Order Cancellation: You can cancel your order before it has been shipped. Once the order has been processed or dispatched, cancellation will not be possible.

Payment

  • Payment Methods: We accept payments via major credit/debit cards (Visa, MasterCard, American Express) and secure payment platforms (PayPal, Apple Pay, etc.). All payments are processed securely using encryption technology.

  • Payment Security: Your payment information is processed through a secure payment gateway, and we do not store your credit card details.

  • Billing Information: You agree to provide accurate and up-to-date billing information for all purchases made on our website. If we are unable to process your payment, we will notify you, and your order may be canceled.

Shipping and Delivery

  • Shipping Locations: We offer shipping within [list of countries/regions]. International shipping is available, and shipping charges will be calculated at checkout based on the delivery address.

  • Delivery Times: Delivery times vary based on your location. Standard shipping typically takes 2-4 business days for domestic orders. For international orders, delivery may take up to [x] weeks.

  • Shipping Charges: Shipping charges are calculated based on the shipping method you choose and the delivery address. Free shipping may be available for orders above a certain amount.

Returns and Exchanges

  • Return Policy: We want you to be satisfied with your purchase! If you are not fully satisfied, we accept returns within 30 days from the delivery date, provided the product is unused, in original condition, and with all packaging and tags intact.

  • Exchange Policy: If you prefer to exchange your product, we offer exchanges for items of equal value. Contact our customer service team for assistance with the exchange process.

  • Refunds: Refunds will be processed to your original payment method after your return has been received and inspected. Please allow [x] business days for the refund to be credited to your account.

Account and Security

  • Account Creation: You may create an account to simplify future purchases and manage your orders. You agree to provide accurate and complete information during the registration process.

  • Password Protection: You are responsible for maintaining the confidentiality of your account and password. Notify us immediately if you suspect any unauthorized access to your account.

  • Account Termination: We reserve the right to suspend or terminate your account for violations of these terms, fraudulent activity, or other unlawful conduct.

Limitation of Liability

  • Product Use: Our liability for any product purchased is limited to the total price paid for the product. We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our products.

  • Force Majeure: We are not liable for delays or failures in performance due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events.

Privacy Policy

Your privacy is important to us. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

Governing Law

These Terms and Conditions are governed by the laws of U.A.E.  Any disputes arising from these terms will be handled in the appropriate legal forums within this jurisdiction.

Changes to Terms

We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.